New whitepapers available

Ricoh has commissioned Smithers Pira to create a series of whitepapers. These look at opporunities for Print Service Providers to open new worlds in a number of key market segments.

Whitepapers available now:

Ricoh Pira whitepaper – Corporate Print: bringing the world in-house

Ricoh Pira whitepaper – Digital commercial print: the new world order

Ricoh Pira whitepaper – Direct Marketing: printing the personal

Ricoh Pira whitepaper – Retail point-of-sale: the new frontier for consumer engagement

Ricoh Pira whitepaper – The new world of publishing with virtual stock

Publishers gripped by page-turning book production developments

It’s exciting times for the publishing market.  It is clear to me, from the Interquest Digital Book Forum held on Tuesday 28th in London that, when we look at the publishing market we see it is poised at the beginning of a new world of opportunities.

Benoit C participates in the vendor panel 2

Benoit Chatelard (right) discusses Ricoh’s Vision of the Future at Interquest

Over the last five years we have seen that digital book printing has become mainstream.

Publishers have been taking advantage of the digital printing to go beyond simple print on demand. They are using sophisticated virtual stock strategies and ASR (Automated Stock Replenishment) not only to reduce their inventories (and therefore their risk) but also to revive their backlist catalogues.   So it’s no surprise that, according to Interquest, 89% of print volumes in Europe are now short runs.

In fact according to one publisher at the event, “Print on demand is the hidden saviour of the small publisher.”

Print on demand is the hidden saviour of the small publisher

 

High quality colour – the next breakthrough

We are finding that publishers are now looking to use the benefits of digital printing for as much of their catalogue as possible. This means that they want higher quality for colour books – especially Scientific Journals, Children’s books and trade books. However they also want the costs as close to offset printing as possible – i.e. Inkjet costs.

This requires a level of print quality significantly better than the majority of inkjet systems installed in the marketplace.

That’s why Ricoh’s ProVC60000 colour inkjet platform has been capturing publishers’ attention. It offers superb quality colour inkjet which now make it possible to print high quality books and journals, even on offset coated stocks. Elsevier’s Johan Van Slooten states the detail and the sharpness of the inkjet samples were better, adding: “Digital printing can result in better quality than litho.”

Digital printing can result in better quality than litho.

 

Amazon-like service, worldwide

Publishers see how Amazon.com has effectively set customer expectations with fast turnaround, 24 hour delivery and rapid response.

And this is what publishers are increasingly looking for.

The larger publishers really want to achieve this worldwide – that’s why there was so much interest in local printing and in particular the distribute and print model.

 

A brave new world for book manufacturers

All in all we think this represents a significant challenge for book manufacturers. It’s no longer just about substituting offset with digital, but it’s really about how to re-invent production to take advantage of new industry 4.0 technologies and processes.

Every book printer we talk to confirms that, in this new world of short SLAs, shortening print runs and flexible business models, then automation is essential if they are to continue to be profitable.

That’s why we have launched our new Digital Book Printing Solution. Built on Open Standards such as XML, PDF and JDF, it works with many digital print technologies. It is designed to help book manufacturers produce short run books profitably and cost-effectively. Using Ricoh’s longstanding heritage in financial markets the solution can batch print jobs to make printing more efficient and track and trace work so book printers and publishers alike know exactly where each job is.

Our rapidly growing presence in the European book printing marketplace is supported by our headline grabbing technologies. They include superb quality colour inkjet which now makes it possible to print high quality books and journals  -even on offset coated stocks. Our high performance heavyweight digital toner solution is not only ideal for book covers but also for ultra-short run books.

Print production capabilities, combined with quality and seamless job delivery, enable PSPs to redefine their business approach to more effectively address a broader range of markets.

A model approach

Benoit Chaterlard

Benoit Chatelard Vice President, Production Printing Group, EMEA

Who said print was in decline?  According to Interquest US commercial print volumes have been increasing every year for the past five years.

In our view there is a new mood of optimism in the publishing market. Digital print technologies have enabled publishers to reduce their risks and takes out wastage .

Now it’s time for the next phase. To explore new business models –  and open new worlds in publishing.

 

 

Find out more about Ricoh’s solutions for publishing

Insights from Ricoh’s first Global Innovation Summit

In my role as Head of Commercial Print Operations for Ricoh Europe, I am constantly looking to grow our presence in the Graphics Arts market.  That’s why from 27-29 January Ricoh organised its first Innovation Summit in Tokyo for 15 of the largest commercial printers globally. This is part of Ricoh’s Large Commercial Print Program initiative, under which the 100 largest commercial printers are members of the program and globally get benefits of the program like Global Account Management, joint business development activities, national/international senior management sponsorship and close interaction with Global Ricoh R&D.

As part of this program Ricoh organised for the first time the Innovation Summit. The main goals were for the customers to get new insights into the market via external key note speakers and Ricoh’s strategy and future developments as shared by the senior management.

Attendees of first Ricoh Global Innovation Summit Jan 2016

Attendees of the first Ricoh Innovation Summit 2016 in Tokyo

The Innovation Summit was kicked off by Zenji Miura, CEO Ricoh worldwide with a strong message about strengthening our customer centric approach and continue our investment and focus in the Commercial Print business. No surprise of course as this is seen as one the major growth areas of Ricoh and a very reassuring message for the commercial printers in the room.

After this intro by Zenji Miura, external key note speakers Abe Smith from Oracle, Marco Boer from IT Strategies and Ulbe Jelluma from Printpower followed. They talked about the speed of change in current society and the digital disruption.

Some interesting conclusions to consider:

  • Only 12% of the Fortune 500 companies in 1955 are still active
  • 75% of auto shopping is done on-line, before stepping in showroom
  • Offset pages shrinking 6% year over year, but not always because of digital print
  • Digital print is growing 8% per year, with colour inkjet growing 20% year over year last 7 years
  • Printing is still very much alive, but need to add value and complement with digital media
  • Digital colour print remains on the growth path with inkjet leading the charge
  • Number one priority for marketeers is increasing the customer experience, lowering costs is only second
  • Need to ask ourselves the question if we are in the business of print or in business of producing meaningful and impactful communication.

Also worth mentioning is Ulbe Jelluma’s presentation in which he explained how agencies today consider print as an application in the total communication mix. He highlighted some new print applications all driven by the generation of emotions in using print like putting a mint flavour on the tickets of a parking garage drawing the attention to the ticket with an advertisement of Extra mint!

Another example of ‘existing content, different application’ with books that are printed in Brazil for the public transport authorities, serving as a ticket and a planner at the same time as being a reading book. Or what to think about a plasticised newspaper that can act as an umbrella, in a country such as Ecuador ‘where it rains a lot’?

All creative examples of how print is being used in many new and different ways.

As the voice of the customer, Lynn Terhune from publisher John Wiley & Sons and Makoto Enomoto from the advertising agency Dentsu explained to the audience what’s happening in their market, what they expect from commercial printers and how they have used digital print to enhance their business for their customers.

Of course senior management from Ricoh gave their views on on the Graphic Arts Market and Ricoh as a company. Key messages expressed were the following:

  • A market leader for 80 years with a spirit of innovation
  • Ricoh invests over $1 billion annually in R&D, and we are a top 100 Global Innovator
  • Ricoh’s Production Printing business growing 18% between 2014 and 2015 and is now generating $2 billion
  • Ricoh has strong commitment to supporting a sustainable and environmentally friendly world
  • Customer Centricity to create value for our customers by delivering high performance solutions, cross media software support and broad range of substrate support
  • Commercial Print/Graphic Arts seen as key growth initiative for Ricoh and commitment to continue to invest in this market

This approach was very pervasive during the visit to Ebina, Ricoh’s R&D facility with 5000 R&D persons that work day in day out on developing new innovative solutions, which fit the needs of our customers.

During the Open House we showed under non-disclosure some specific new developments for inkjet, industrial and reprographic applications, which will certainly help our customers develop their business.

We created a special mailer for the event, to showcase the latest Ricoh technologies.For more information see: Making an Impact at Ricoh’s Global Innovation Summit.

And finally Christian Haneke from Print and Service Group Haberbeck presented the reasons for their investment in the Ricoh Pro VC60000 being the first one in Germany. A perfect example of a company who has adapted to the changes in the market and developed into a full service media provider for print and non-print.

This day was ended with an interesting presentation from Robert Crooker from Heidelberg, who talked about digitalization as it also is for Heidelberg a key enabler for future growth.

So for me Ricoh’s first Innovation Summit was a great success and featured a series of diverse speakers with a broad spectrum of experiences, insights and predictions to share. It seemed that all customers got a better idea of scale and commitment that Ricoh has dedicated to helping commercial printers successfully grow their business.

Finally one statement stuck with me which I think we constantly have to remind ourselves as being part of the printing industry is:

Are we in the business of print or in the business of producing meaningful and impactful communication?

Eef De Ridder Head of Commercial Printing Operations, Ricoh Europe

Eef De Ridder
Head of Commercial Print  Operations, Ricoh Europe